Tenant FAQs

All tenants can pay their rent online through their tenant portal. Tenant portal can be accessed through Gulf Income Properties website tenant login.

All non-emergency repair requests can be made through the tenant portal online request system.

You can read more about our move-out expectations here.

Gulf Income Properties will provide 24-hour notice prior to any inspection or repair. We will initially attempt to contact a tenant through preferred means, but if no contact can be made, a notice will be posted on the tenant’s door.

Rent is due on the day the tenant’s lease says it is due (typically the 1st of the month)Rent is late after the due date, but tenants will typically be given a 4 day grace period until a late fee is applied.

In order for a tenant to receive their security deposit back, the rental unit needs to be in the same condition when they moved in or better. This does not include normal wear and tear, but does include cleaning. Gulf Income Properties has cleaning instructions for move out to help offer guidance for this situation.

Reach out to Gulf Income Properties at our telephone number and submit a work order. A tenant is responsible for mitigating the damage which could include shutting off water to the property. If there is a danger to anyone the tenant should call 911.

All changes to a rental property must be approved in writing by Gulf Income Properties.